Car Dealer Surprise AZ

Local resource for car dealers in Surprise. Includes detailed information on local businesses that provide access to auto dealerships that offer new cars, used cars and car trade-ins, as well as advice on buying a car and car dealers.

Jones Pre-Owned
(623) 815-5100
12845 W Bell Rd
Surprise, AZ

Data Provided by:
Estate Auto Sales
(623) 974-8615
11234 W Michigan Ave
Youngtown, AZ

Data Provided by:
Acura of Peoria
(602) 486-0392
9190 W. Bell Rd.
Phoenix, AZ
 
Moore Chrysler/Jeep
(623) 972-6004
8600 W. Bell
Peoria, AZ
 
Mercedes-Benz of Arrowhead
(623) 583-7200
9260 W. Bell
Peoria, AZ
 
arizona desert champions motor sport
(623) 875-5887
11925 NW Grand Ave
El Mirage, AZ

Data Provided by:
Pete Nelson Automotive
(623) 933-8063
9000 N. 103rd
Sun City, AZ
 
Peoria Pontiac GMC
(623) 977-4000
8660 W. Bell Road
Peoria, AZ
 
Peoria Nissan
(623) 815-5600
9151 W. Bell Rd
Peoria, AZ
 
Sunset Ford, Inc
(623) 977-8888
9130 W. Bell Rd.
Peoria, AZ
 
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Car Dealer

How The Auto Dealer Makes a Profit By Isaac Bouchard, DriverSide Contributor

It’s cliché that the dealership experience is fraught with innuendo, misrepresentations and outright falsehood. To help understand why the game is played that way, put yourself into the white patent leather shoes of the typical salesman (or woman, but for the sake of this example, let’s assume a male) at a dealership for a moment.

He’s ‘on the floor’ five or six days a week for eight hours. If he’s working on a deal, he’ll often go home at 10:00 or 11:00 at night, and then show up the next morning to complete paperwork or take care of a trade-in. Working ‘bell to bell’ is incredibly fatiguing; the frustration level is compounded when times are slow and all he has to do most of the day is pace the lot.

His compensation is commission-based at almost any dealer. Even if he has a salary, it’s minimal, and certainly not enough to sustain any sort of lifestyle. For him, it’s sell or die.

When a prospect does show up, he knows the chance of them buying something from him that day is only 15-20 percent. And, if he lets them walk, his close ratio slips into the single digits. He also doesn’t like Internet leads, as he sells only around 6 percent and makes less money in so doing.

He knows they’re almost certainly shopping his deal against others at dealers both locally and - thanks to the Internet - perhaps a thousand miles away.

Now that you’ve come back to your own existence, wash your hands and give thanks. Second, recognize why that person is so aggressive, and so likely to play fast and loose with the facts. Let us take a look at the rest of the typical retail experience and sales process.

The Ad
When people come in based on an advertisement, they purchase the vehicle that was advertised less than 20 percent of the time. That’s the reason behind the old industry practice ‘the loss leader.' Whether it’s a low, low, low price or an unbelievable lease, it’s all about getting customers in the door. If the salespeople can’t get face time, the chances of moving the metal are slim to none.

Besides, people don’t usually read or remember the fine print. Things like ‘Price good only on stock #3256’ or ‘Tax title and license fees, acquisition and cap cost reduction of $4387.90 not included’ don’t stick in the brain when you see your dream car or truck at a ‘too good to be true’ price. Remember, advertisements serve only one purpose - to get you in the front door.

If you’ve wondered why the salesperson or manager is so reluctant to give complete information until it’s ‘time to sign’, it is because once the consumer knows all the parameters of your new car 's deal structure, it is very easy to get another dealer to beat it.

The Deal
There are basically three moving parts...

Click here to read the rest of the article from DriverSide

Lemon Laws

Code:
44-1261, et seq.

Title Of Act:
Motor Vehicle Warranties

Definition Of Defects:
Nonconformity to applicable express warranties of any defect/condition which substantially impairs use and value of motor vehicle

Remedies:
Replacement with new motor vehicle or refund to consumer of full purchase price including all collateral charges, less a reasonable allowance for consumer's use of vehicle; maximum liability of seller is purchase price

Time Limit for Manufacturer Repair:
Time period of express warranty or the period of 2 yrs. or 24,000 miles, whichever is earlier

From www.findlaws.com