Places to Get Your Car Repaired Billings MT

Possibly the most attractive aspect of independent shops is the relationship owners build with their mechanics and service advisors. The atmosphere of small shops provides customers with a reassuring feeling because they know who will be working on their car and who they can go to with questions.

Brown's Auto Service
(406) 259-6131
1144 Broadwater Avenue
Billings, MT
Services
Auto Air Conditioning & Heating Service & Repair, Auto Service & Repair, Brakes Service & Repair, Auto Transmissions, Auto Alignment Frames & Axles Service & Repair
Hours
Mon-Fri Weekdays
Payment Options
Financing Available, All Major Cards Accepted

Archie Cochrane Ford (Bodyshop Dept.)
(406) 656-1103
2133 King Avenue West
Billings, MT
Certifications
Blue Seal Certified
Membership Organizations
National Institute for Automotive Service Excellence (ASE)

Data Provided by:
Chassis Works, Inc.
(406) 245-3338, 001-2004
703 Anchor Street
Billings, MT
Certifications
Blue Seal Certified
Membership Organizations
National Institute for Automotive Service Excellence (ASE)

Data Provided by:
Diversified Truck Leasing
(406) 896-3489
1640 Monad Road
Billings, MT
Services
Truck Detailing

A A Transmissions
(406) 256-9107
2122 1st Avenue North
Billings, MT
Services
Transmission Repair

Archies Ford Stores
(406) 652-0696
2133 king ave w
Billings, MT
Services
Auto Financing & Loans, Auto Service & Repair, Auto Oil & Lube, Brakes Service & Repair, Auto Inspection
Payment Options
American Express, Discover, MasterCard, VISA, Debit Cards, Travelers Checks,

CARSTAR Auto Body Specialists
(406) 259-1856, 001-2004
1342 Main Street
Billings, MT
Certifications
Blue Seal Certified
Membership Organizations
National Institute for Automotive Service Excellence (ASE)

Data Provided by:
Hail Masters
(406) 255-7782
6543 Elysian Road
Billings, MT
Services
Auto Body Repair

Frank and Wetch Truck and Trailer Repair and Service
(406) 259-9882
320 South Billings Boulevard
Billings, MT
Services
Trailer Repair,Truck Auto Body,Truck Parts

Tire-Rama Service Centers
(406) 248-7115
2409 4th Ave N
Billings, MT
Services
Car Washes, Car Detailing, Tire Shops

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Places to Get Your Car Repaired

Who Do You Turn to If Your Dealer Can't Fix a problem? By Brian Alexander, Content Editor

Sometimes, a car dealer isn't the best place to go for repairs . A common misconception is that a dealer is hands down the expert when it comes to make-specific service, and that they have complete access to the nearly unlimited resources and technical knowledge of the manufacturer.

In reality, car dealers aren't a direct extension of manufacturers - they are franchised points of sale that operate under their own management. As such, your dealer may have higher labor rates than local specialists, or less background knowledge of older, low-volume models.

Independent manufacturer-certified mechanics are the best alternative to dealer technicians. Manufacturers offer training courses to both dealer and independent mechanics, meaning any independent manufacturer-certified mechanic can be as knowledgeable as his dealer counterpart.
Some independent shops are owned by former dealer mechanics who have since broken off to start their own businesses. Many of these shops specialize in either specific makes or types of cars (for example, a Japanese specialty shop), and have excellent technical knowledge in their area of expertise.

"Just because a technician doesn't work for a dealer doesn't mean they aren't properly trained for a certain make. Many independent mechanics are former dealer employees, and are fully manufacturer-certified," says Tony Beal, a Service Representative with Euro Motorcars in San Francisco.

Many independent shops also hold Automotive Service Excellence credentials, which ensure that they are kept up to date with the latest repair advances and techniques. While A.S.E. practices tend to be less make-specific in their nature, mechanics with this certification are guaranteed to have an excellent working knowledge of automotive maintenance practices and technologies. Furthermore, knowledgeable, multiple-make shops are convenient for people who own more than one make of car.

Possibly the most attractive aspect of independent shops is the relationship owners build with their mechanics and service advisors. The atmosphere of small shops provides customers with a reassuring feeling because they know who will be working on their car and who they can go to with questions.

"Small shops provide a direct point of contact to customers. I know most of my customers by not only on a first name basis, but by car, model and year," assures Beal. "My customers benefit from scheduling flexibility, ease of contact and price breaks that they would not receive at a large dealer, in my opinion. Plus, my reputation is on the line. If I mess something up, they know exactly who to blame."

If you don't have the option of going to a dealer or prefer the increased level of interaction offered by smaller shops, manufacturer-certified mechanics are an excellent choice.

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